Blockchain Impact on the Efficiency of Public Administration in the Sphere of State and Municipal Services


  • M.V. Afonin
  • Julia Valerievna Plaksa
  • Roman Viktorovich Seryshev
  • Daria Vladimirovna Tavberidze
  • Roman Petrovich Sklyarenko
  • Vladimir Dmitrievich Sekerin



State and local governments have stepped up research on innovative approaches to the provision of basic public services. The purpose of this study is to determine the blockchain impact on the efficiency of public administration in the sphere of state (municipal) services.
The study illustrates the advantages and problems of blockchain on the example of its application and implementation in government bodies at various levels with an analysis of international experience. According to international experience, new technologies can improve the efficiency of service delivery, therefore, this study appeals to the importance of supportive policies for improving the results of using blockchain in the sphere of public administration of state (municipal) services.
In the end, the authors determined that the introduction of blockchain in the sector of state (municipal) services, on the one hand, has several advantages (cost reduction, immutability (minimization of the risk of losing documents), elimination of intermediaries (network decentralization), distribution of information storage (lack of a single center vulnerability), openness of transactions and demonstration of innovative potential), on the other hand, several problems (the problem of trust and security, invasion of privacy and violation of constitutional rights, inequality in access to technology, changing legislation in accordance with new technologies, slow and costly implementation process).