Volume 6 - Volume 6
TOOLS IN CORPORATE QUALITY MANAGEMENT IN A MULTINACIONAL COMPANY
Abstract
In the present scenario, where manufacturing companies seek to improve its products and reducing waste in production processes becomes essential, the use of corporate tools to correct defects acting and eliminating the root causes of nonconformities. This work is characterized as case study and aim to analyze the quality management practices through the implementation of enterprise tools and their impact on organizational performance. The tools used in corporate company were described in relation to these activities and finally points out the benefits of quality management provides for the organization under study. The results showed the importance of quality management for large companies, especially financial evidence to decrease operating costs, the less effort, both in accuracy and in reducing waste. So, the customer will be satisfied by meeting their needs with quality products.
Paper Details
PaperID: p 3049-3064
Author's Name: Eliane Garlet, Márcio José Ostapiuk, Lucas Almeida dos Santos and Leoni Pentiado Godoy
Volume: Volume 6
Issues: Volume 6
Keywords: Quality Management, Tools corporate, Quality Management.
Year: 2016
Month: June
Pages: 3049-3064