Volume 1 - No 2
THE EFFECTS OF THE INTERNET ON TOURISM ACTIVITY
Abstract
The Internet has motivated the development of tourism, facilitated the instantaneous access and the
distribution of tourist information as well as the support and the reengineering of the booking of
tourist organizations, allowing all users, without intermediate agents, to access tourism information
and to purchase tourist products. As a result, an electronic market emerged and the majority of
tourism suppliers developed interfaces to communicate directly and efficiently with their partners
and customers. A new type of traveler emerged, more knowledgeable, experienced and looking for
exceptional value for his/her trips. The interactivity developed between consumers, products and
industry has encouraged changes in the tourism value chain, in the distribution channels and has
motivated the emergence of new trends associated with this interactive medium.
Paper Details
PaperID: p 64-83
Author's Name: Célia Maria Quitério Ramos, Paulo Manuel Marques Rodrigues
Volume: Volume 1
Issues: No 2
Keywords: etourism; internet; information and communication technologies; information systems; tourism
Year: 2011
Month: December
Pages: 64-83