Volume 11 - Volume 11
Regulations to Protect Students as Consumers in Constructing Universities – A Case of NEU University Hanoi in Improving the Quality of Lecture Hall Department
Abstract
This paper purpose aims to present regulations to protect students as consumers in constructing universities and describes also, a case of NEU university HANOI in improving the quality of lecture hall department. by using qualitative and analytical methods, descriptive method for primary model, synthesis and discussion methods, This study find out that: NEU University do not pay attention much on task of training soft skills for lecture hall service staff. Also monitoring task of the university for lecture hall service not focused. Not checking working time of lecture hall service staff. Therefore in coming time, NEU University need to pay more attention on it. Last but not least, we need to follow relevant regulation son services and Libraries as the dedicated area for students. The research on services and service quality directly provided by the Lecturer Department to learners is a study of practical significance, making a common contribution to the policy of innovation and quality improvement and training support services of the school today.
Paper Details
PaperID: 1705
Author's Name: Nguyen Trong Diep; Dinh Tran Ngoc Huy; Nguyen Dinh Trung; Pham Thi Hong Nhung; Ly Thi Hue
Volume: Volume 11
Issues: Volume 11
Keywords: Problems, Recommendations, Lecture Hall Department, Students as Consumers
Year: 2021
Month: May
Pages: 2375-2385