Volume 11 - Volume 11
Defining and Diagnosing Performance Standards
Abstract
The current research seeks to study and analyze performance indicators and standards and its
variables, the research relied on the historical method in studying the previous indicators by
returning to the measures related to indicators and performance standards presented by a different
group of writers and researchers, performance criteria were analyzed to determine the level and size
of the gap between actual performance and planned performance. The study reached a set of
conclusions, the most important of which is that the concept of Performance and performance
indicators are topics that are characterized by intellectual and cognitive richness. Perhaps the
reason for this difference is due to the difference in the fields and areas in which researchers studied
the concept and performance indicators. As well as the cognitive, cultural and intellectual differences
of researchers in this concept. As for the most important recommendations of the research, it referred
to the invitation of organizations to strive hard in determining their own performance indicators. The
organization can stand alone from the competing organizations in defining special indicators to
measure its performance that will enable it to achieve a competitive advantage.
Paper Details
PaperID: 2586
Author's Name: Maha Jawad Kadam and Zaman Imad Abd AL Ameer
Volume: Volume 11
Issues: Volume 11
Keywords: Key Performance Indicators, Efficiency, Effectiveness, Case Study.
Year: 2021
Month: September
Pages: 5609-5628