Volume 9 - Volume 9
BSC MODEL FOR TECHNOLOGY TRANSFER OFFICES
Abstract
The objective of this work is to present a Balanced Scorecard (BSC) model that meets the
specificities of the Technology Transfer Offices (TTOs) of the Scientific, Technology and Innovation
Institutions (STIs). The choice of the BSC as the best approach to assist in the strategic planning of
TTOs of STIs is in line with the concept of public management focused on the client and the
interests of society. It is important to highlight that the BSC models for the public sector were designed and built with the purpose of serving public organizations in general. These models,
however, do not fit fully into the TTOs: although they are part of public organizations — or even
private non-profit organizations — these Centers work in close relation with the productive sector
and other players in the innovation system, which should result in specificities in the strategic
planning model. The model developed in this paper adds the Innovation and Society perspectives to
the four perspectives established in the classic BSC model.
Paper Details
PaperID: p 4977-4992
Author's Name: Evelyn Seilhe Guerreiro and Elias Ramos de Souza
Volume: Volume 9
Issues: Volume 9
Keywords: BSC, TTO, STI, management, innovation.
Year: 2019
Month: June
Pages: 4977-4992